There is a minimum of 1 hour per week. This allows me to provide consistent support, stay up to date with your tasks, and maintain the high standard of service my clients expect.
Service Options
Ad‑Hoc Support
A flexible option if you’re new to working with a Virtual Assistant or only need help occasionally.
- Turnaround: Up to 72 hours
- Deposit for new clients: 3 hours payable before work begins
- Time tracking: All work is logged using specialist software
- Availability: Subject to availability
- Best for: One‑off projects, short term tasks, or occasional assistance
A 3 hour deposit is required before work commences.
Packages
Packages offer predictable support without a monthly retainer.
- Paid in advance
- Time tracked using specialist software
- Hours used as needed within the agreed timeframe
- Monthly payment required for ongoing packages
Monthly Retainers
Retainers are ideal for businesses that need consistent, reliable support and want guaranteed availability each month.
A retainer gives you a dedicated Virtual Assistant (me!) who becomes familiar with your systems, preferences, and workflows - meaning tasks are completed more efficiently and with less back‑and‑forth over time.
What’s included:
- Prioritised support
- 24–48 hour turnaround
- Reserved monthly capacity
- Ongoing familiarity with your business
Terms:
- Retainers are paid in advance each month
- Hours run per calendar month
- Unused hours cannot be rolled over
- One month’s notice is required to amend or cancel